Jili95 Privacy Policy – How We Protect Your Data

1 Overview

Jili95 ("we", "us", "the Platform") takes the privacy of every player seriously. This Privacy Policy describes how we handle personal information when you visit jili95.vu, create an account, make transactions, or contact our support team.

We operate this platform for players in the Philippines and handle personal data in a manner consistent with applicable data protection principles. Our goal is straightforward: collect only what we need, protect it properly, and be transparent about how it is used.

This policy covers:

• What personal data we collect and why
• How your data is stored and protected
• Who we may share data with and under what conditions
• How long we keep your information
• Your rights and how to exercise them

2 Data We Collect

The information we collect falls into three main categories: data you provide directly, data generated by your use of the platform, and data collected automatically through your device or browser.

We do not collect data beyond what is reasonably necessary to operate your account, process transactions, comply with legal obligations, and improve our services.

3 How We Use Your Data

Every piece of data we collect has a specific, legitimate purpose. Here is how your information is used on Jili95:

• Account management – creating and maintaining your account, verifying your identity, and enabling secure login with OTP.
• Transaction processing – handling PHP deposits and withdrawals through local payment channels like GCash, Maya, and bank transfers.
• Fraud prevention and security – detecting suspicious activity, preventing unauthorised access, and protecting your account from mis use.
• Customer support – responding to your queries, resolving disputes, and improving our service based on feedback.
• Platform improvement – understanding how players use Jili95 so we can improve game selection, navigation, and overall experience.
• Responsible gaming – monitoring play patterns to identify players who may need support and enabling self-exclusion or limit tools.
• Legal compliance – meeting record-keeping and reporting obligations under applicable laws.

4 Data Sharing

Jili95 does not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:

• Payment processors – to facilitate your PHP deposits and withdrawals via local banking and e-wallet channels. These providers are bound by their own data security obligations.
• Identity verification providers – when KYC checks are required, your verification documents may be passed to a trusted identity verification service.
• Technology and infrastructure partners – service providers who help us host, maintain, and secure the platform. They may access data only to perform their contracted services and cannot use it for other purposes.
• Legal and regulatory obligations – if required by law, court order, or a competent authority, we may disclose relevant information as legally required.
• Fraud investigation – in cases of suspected fraud or criminal activity, relevant data may be shared with appropriate investigative bodies.

5 Data Security

Protecting your data is a core responsibility we take seriously. Jili95 uses a combination of technical and organisational measures to keep your personal information secure:

• SSL/TLS encryption – all data transmitted between your device and our servers is encrypted using industry-standard SSL technology.
• Secure servers – your account data is stored on protected servers with restricted access and regular security audits.
• OTP verification – sensitive account actions, including login from a new device and withdrawal requests, require one-time password confirmation.
• Access controls – only authorised Jili95 staff with a legitimate need can access personal account data, and all such access is logged.
• Fraud monitoring – automated systems monitor account activity around the clock to detect and flag unusual behaviour.

While we take every reasonable precaution, no online platform can guarantee absolute security. You are also responsible for keeping your login credentials confidential. Never share your password with anyone, including Jili95 support staff — we will never ask for your password.

6 Cookies

Jili95 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small file stored on your device that helps us recognise you across sessions and understand how you use our site.

We use the following types of cookies:

• Essential cookies – required for the platform to function. These include session management and security tokens. You cannot opt out of these without affecting core functionality.
• Analytics cookies – help us understand how players navigate the site so we can improve usability. Data collected is aggregated and not personally identifiable.
• Preference cookies – remember your settings such as language and display preferences to personalise your experience.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect some features of the Jili95 platform. By continuing to use jili95.vu, you consent to our use of cookies as described here.

7 Data Retention

We keep your personal data for as long as your account is active or as long as necessary to fulfil the purposes described in this policy. Specific retention periods are guided by legal and operational requirements:

• Account and identity data is retained for the duration of your account and for a period thereafter as required by applicable record-keeping obligations.
• Transaction records are kept in line with financial record-keeping requirements.
• Support communications are retained for a reasonable period to assist with dispute resolution and service improvement.
• If your account is closed, we will retain only the minimum data required for legal compliance and fraud prevention purposes.

Once data is no longer required, it is securely deleted or anonymised in a way that it can no longer be linked to you.

8 Your Rights

As a Jili95 player, you have rights regarding your personal data. You may exercise any of the following by contacting our support team:

• Right to access – you can request a copy of the personal data we hold about you.
• Right to correction – if any of your information is inaccurate or incomplete, you can ask us to update it.
• Right to deletion – you may request that we delete your personal data. We will do so where we are not legally required to retain it.
• Right to restrict processing – in certain circumstances, you can ask us to limit how we use your data.
• Right to data portability – you may request your data in a structured, commonly used format.
• Right to withdraw consent – where processing is based on your consent, you can withdraw it at any time without affecting processing already carried out.

9 Minors

Jili95 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under this age. If we become aware that an account has been registered by a minor, we will immediately close the account, void any associated transactions, and delete the personal data collected.

If you believe a minor has registered on our platform, please contact us at [email protected] so we can investigate and take prompt action.

10 Policy Updates

We may revise this Privacy Policy from time to time as our services evolve or as legal requirements change. When material updates are made, we will notify registered players by email or through a notice on the platform.

The date at the top of this page always reflects the most recent revision. We encourage you to check this page periodically. Continued use of Jili95 after any update means you accept the revised policy.

11 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how your data is handled, our support team is available around the clock. You can reach us at:

• Email: [email protected]
• Live chat: available directly on the platform after login

We are committed to addressing all privacy concerns promptly and transparently. Whether you are a player from Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines, your data rights matter to us.